Achiziție - Blanchete pentru actele de identitate din sistemul național de pașapoarte, permise de conducere și certificate de înmatriculare, pentru perioada anilor 2024 - 2029

“7.2.6 Transparent window with color change (the transparent area will change its color according to the color of the background on which it is viewed, using technology with which the material used will have the effect of optical change)”
Is there any specific requirement regarding the shape of the transparent window, or the bidders can recommend?

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The final shape of the transparent window will be approved at the preparation stage of the blank production process.

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6.6 The following stages shall be carried out for manufacturing the identity card:
- drawing up the design of the card (background design, images, text and captions of data fields) - will be carried out by Public Service Agency (PSA);”
Please confirm that the Successful Bidder shall prepare the new security design of every document (cards and passports as well) and PSA will provide the requested graphical elements which shall be part of the final design.

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PSA will provide the ready-made blank design. The manufacturer's remarks and suggestions will be taken into account at the stage of preparation for the printing.
The Design projects of the Goods will include: the final design of the document's background (high-quality vector and raster graphics) with the document name and data field names, requirements for the positioning and shape of security features, as well as a description of the inks used and their characteristics (e.g., color transition in iris printing).
The files will be prezented in PDF and/or CGT (Corvina) format, for each separate layers and colors.

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“7.1.2.1. e) transparent window with color changing effect (transparent area will change color according to the color of the background on which it is viewed, using technology whereby the material used will have the effect of optical change):”
Is there any specific requirement regarding the shape of the transparent window, or the bidders can recommend?

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The final shape of the transparent window will be approved at the preparation stage of the blank production process.

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“5.2. The blanks shall hold a certificate issued by an independent and accredited laboratory for physical, electrical and LDS testing of the chip according to the following methodologies:
Physical test methods for passports (durability) - ICAO Doc 9303, ISO / IEC 18745-1;
Test methods for non-contact interface devices (e-passports, smart cards, hardware) – ICAO Doc 9303, ISO/IEC 10373-6, ISO/IEC 18745-2;
Test methods for Application Protocol and Logical Data Structure - ICAO TR RF Protocol and Application Test Standard for eMRTD - Part 3. Tests for Application Protocol and Logical Data Structure. Version: 2.11. Date – March, 2018 (ISO/IEC 18745-3);
- Test methods for determining the characteristics of the cards - in accordance with ISO/IEC 10373. Parts 1, 3 and 6.;”
Please specify when the mentioned test report shall be presented, thus the definition of blanks in this case.

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The test Certificate (Report) should be presented within six months from the Supplier receiving of the personalised blank models, for this purpose, from the Contracting Authority.

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13) What type of CA (Certificate Authority) is used for the issuance of the certificates?

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In the production of passports, two national-level root certification Athorities are used (Republic of Moldova, ASP):
(1) Country Signing Certification Authority (CSCA), according to ICAO Doc 9303, p.12
(2) Country Verifying Certification Authority (CVCA), according to BSI 3110

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“6.7 The serial number of the passport shall be applied:
- to the bottom on the inside front cover - letterpress printing;”
We would like to ask PSA to allow the bidders to recommend placing the letterpress numbering on the first page following the polycarbonate data page (first paper-based page). It is recommended from several points of view, like personalization, verification and technological points. On the other hand, the general production practice of the passports justifies this method of serial numbering.

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Please comply with the requirements stated in the Technical specifications.

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“9.2 The passport booklet shall have a certificate issued by an independent accredited Iaboratory on passing the tests on physical, electrical, LDS and PKI objects according to the following methods:”
Please specify when the mentioned test report shall be presented.

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The Test Certificate (Report) should be presented within six months from the Supplier receiving of the personalised blank models, for this purpose, from the Contracting Authority.

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“1. The Buyer shall submit the Design projects of the Goods to the Supplier and provide support and advice in their usage. The transmission of the Design projects to the Supplier is carried out by drawing up an Act of delivery-receipt signed by both Parties. The Design projects for Lot No.1 will be submitted in Quarter 1 of 2025, and for Lot No.2 within 5 (five) calendar days from the contract signature date.
2. Within 60 calendar days from the signing of the Act of delivery-receipt of Design projects, the Supplier shall ensure the adaptation of the Design and the adjustment of the color range, the printing approval and the production of 5 (five) assembled models for each type of blank. Every step will be coordinated and approved by the Buyer.
3. Within 30 calendar days from the Buyer’s final approval of the assembled Blank models, the Supplier is obliged to produce and deliver to the Buyer, free of charge, Blank-specimens for technological needs according to the Delivery Plan. At the same time, the Supplier shall transmit to the Buyer the Design of the Goods, developed in digital format (PDF format, on electronic support), which contains graphic information (vector and high-quality raster in the corresponding layers).”
a) Please provide the definition of “Design projects of the Goods”, and what steps it includes.
b) Depending on the response for the previous question, and the exact date of signing of the contract, the given time for the preparation for the production of the cards is significantly short. Thus if the design will be provided 5 days after the signature of the contract, and the Successful Bidder will have 60 days to produce samples, it is not possible to purchase nor the raw materials, nor the chip, nor the hologram within this short period of time. Please note that in case of starting a new project, in general several months are needed to purchase the raw materials after the signature of the contract. For this reason, we would ask to implement an additional preparatory period of 5-6 months after the signature of the contract. This way, this condition is a significant advantage of the current provider, but other companies would also have the chance to provide a competitive offer in time.

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a) ,,The Design projects of the Goods,, will include the final design of the document's background (high-quality vector and raster graphics) with the document name and data field names, requirements for the positioning and shape of security features, as well as a description of the inks used and their characteristics (e.g., color transition in iris print).
The files will be presented in PDF and/or CGT (Corvina) format, for each separate layers and colors.

b) The specified execution terms, as outlined in the clause point 2, part II. ,,Special Contract Conditions,, will be extended to 90 calendar days.

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(7.2.6 Transparent window with color change (the transparent area will change its color according to the color of the background on which it is viewed, using technology with which the material used will have the effect of optical change):
- on light background: the window will have a primary color (blue);
- on dark background: the window will change its hue to a second color (red), and an image will appear as a third color (yellow-green) as an embedded image;
NOTE- The same effect is created when the transparent window is illuminated with an artificial light source (ex. Torch).
- the embedded image will also be reactive to UV light (yellow-green fluorescence).
Area size: 10 mm x 12 mm.
The transparent window will accept laser engraving at the personalization stage.)

• Should the window that changes color according to the color of the background on which it is viewed (from blue to red) fluoresce under UV light illumination?
• Should the embedded image appear only on the dark background?
• Is it a requirement for the window to contain one or two OVM – Optical Variable Material (color changing material)? If the answer is: two, then is it required for the OVM that changes color from blue to red to have cut outs which would allow for the second OVM to show through it creating a graphic design that would consist of three colors? (first color being that of the first OVM (the blue/red background), second color being the color of the first OVM (the blue/red background) combined with the color of the second OVM and third color being the color of the second OVM showing through the cut out in the first OVM (the blue/red background))
• Would it be possible to receive a graphic design for this element?

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1) The fluorescence under UV light illumination for the transparent window is allowed but not mandatory.
2) The embedded image should appear on the dark background, under UV light and when window is illuminated with an artificial light.
3) The bidder should ensure the color shifting of the transparent window according to p. 7.2.6., using the technology up to their discretion.
4) For better understanding of the expected effect of colour shifting for the transparent window please access the appendix ,,Colour shifting of the transparent window.signed.pdf,,

The answer to the question can be found in the document
,,Colour shifting of the transparent window.signed.pdf,, uploaded on electronic platform.

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1. Could you be more explicit regarding the hinge material described in chapter 7 .1 .1.3 "The hinge, made out of synthetic material, shall be partially inserted in a PC security card body" ? Our understanding is that synthetic reflects material such as PC, PET, polyamide, polyester, for exemple. Would a hinge with paper or metallic material would not be accepted ?
2. Could you be more explicit regarding the hinge insertion method describe in the same chapter 7 .1 .1.3 ? Our understanding is that the hinge insertion shall not allow the extraction of PC card from the passport booklet without visible tampering traces, thus the hinge can be partially or fully in the PC cardbody. Do we have the same understanding ?

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1) The manufacturing material shall be a synthetic one with the following characteristics: durable, flexible, supported mentioned security features, resistant to tampering, preventing the detachment of card body, competent with PC multilayered card body etc. - according to 7.1.1.3.


2) Hinge insertion method: partially inserted, according to the first paragraph of 7.1.1.3 quoted - The hinge, .. shall be partially inserted in a PC card body

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7.4.2. "When printing the background design, the iris printing method will be used with the inks running horizontally"
Will the iris printing method (ie rainbow) be in identical direction as the current rainbow of the passport datapage type PA and the ID cards (in circulation today in 2024) ?

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Yes, the iris printing method will have identical direction as in the current documents.

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According to According to PROCUREMENT NOTICE, Clause 21, “Specific awarding techniques and tools (where appropriate specify whether the framework agreement, dynamic procurement system or electronic auction will be used): electronic auction – 3 rounds. The minimum auction step is:
Lot no. 1 - MDL 1 724 229,58 (1%);
Lot no. 2 – MDL 806 521,00 (1%)”
a) Please describe procedures in details how the e. Auction will be conducted. Will there be a ranking (based on the initial submitted offers)? Will the offers of 1st, 2nd and 3rd round visible to the selected bidders? What time window will be given to e.Aucion? Etc.
b) How many bidders will be selected for the e.Auction?

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In the award documentation, the contracting authority indicated the minimum step of 1% for the electronic auction, for each round separately. At the same time, we inform you that the decision to change the offer price within the electronic auction rounds belongs to the economic operator.
With reference to technical aspects, please contact the technical support of the MTender platform (https://mtender.gov.md/tenders/ocds-b3wdp1-MD-1718109429947?tab=contract-notice).

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According to PROCUREMENT NOTICE, Clause 9, Estimated value (MDL) without VAT, (indicated for each lot separately) are indicated.
Please confirm if Bidders may submit financial proposal which are above the indicated estimated values. Similarly, please confirm that proposals exceeding estimated value shall not be excluded from participation in the e-auction.

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The economic operator decides the price of its bid.

The economic operator is responsible for uploading the documents (the bid) on the electronic platform and fulfilling the qualification requirements.

All bids will be accepted and evaluated.

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“7.5.2 The background design shall be made:
b) On the title page:
- minimum 8 visible colors (6 offset forms including iris printing, metameric Ink Pair and Pantone with UV fluorescence (2 forms with shift colors effect to AB
- on the first layer (all in one polycarbonate layer);
- minimum 4 invisible colors with UV/BiUV fluorescence (3 offset forms including iris printing (with shift colors effect to A-B-A)) on the second layer (all
in one polycarbonate layer));
c) On the data page:
- minimum 8 visible colors (6 offset forms including iris printing, metameric Ink Pair and Pantone with UV fluorescence (2 forms with shift colors effect to AB
- on the first layer (all in one polycarbonate layer)
- minimum 4 invisible colors with UV /Bi UV fluorescence (3 offset forms including iris printing (with shift colors effect to A-B-A)) on the second layer (all in one polycarbonate layer));”

Can VIS and UV colors be printed on the same surface of a single polycarbonate film?
Can VIS and UV colors be printed on both surfaces of a single polycarbonate film?
Do VIS and UV colors have to be printed on separate polycarbonate films?

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VIS and UV colors cannot be printed on the same surface of a single polycarbonate film.

VIS and UV colors can be printed on both surfaces of a single polycarbonate film.

VIS and UV colors can be printed on separate polycarbonate films.

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We understood that the PSA would like to have 3 security fibers for the inner sheets and "Remark" pages
Please confirm that the following understanding is correct
· Blue fibers shall be visible under normal daylight and visible under UV light
· Yellow and red multicolored fibers shall be invisible under normal daylight, but visible under UV light.

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According to the p. 7.2.2.2 paper used for inner sheets of the passport booklet shall contain 3 types of security fibers:
1. One single color fibers VIS + UV fluorescence (red or magenta).
2. Multicolored (three colors - meaning that one same fiber has three different color zones) fibers (blue, yellow and red) - UV fluorescence only.
3. One single color fibers with UV fluorescence only (yellow-green).

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Please clarify if the 80 kb memory shall be reserved for 100% personalization of personal data or it includes also the MRTD application? In case you are asking for a chip memory size where the MRTD application is already loaded in the chip then the remaining free / available memory for personalization of personal data is less as 80kb deepening on the MRTD application size.

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The chip memory volume, reserved ONLY for personal & biometric data storing, including facial image and two fingerprints shall be at least of 80 KB.

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The number of requested visible colors looks quite high which shall be printed on a single paper.
For the financial calculation, could you reconfirm, that the number 12 visible colors is correct and please list the colors that shall be printed with the 10 printing plates. A normal printing machine with 4 or 5 offset units would need min 3 or 4 print phases to print all 12 colors.
Our understanding is that the 12 colors consist of 10 visible colors and 2 further colors for the iris printing?
Further, we would like to ask if the 2 visible colors for the intaglio printing are counted inside of 12 visible colors or additionally?
Further, we would like to ask if the one color with iridescent ink; is also counted inside of 12 visible or additionally?

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The design of the inside cover includes:
а) Visible inks:
1 Plate – Iris, 2 inks (colors) (A-B-A)
2 Plate - Iris, 2 inks (colors) (C-D-C)
3 Plate – 1 ink (color) (Pantone)
4 Plate – 1 ink (color) (Pantone + UV fluoriscence)
5 Plate – 1 ink (color) (Pantone + IR fluoriscence)
6-10 Plate – 5 separate inks (colors) (Pantones) for printing Coat of Arms of Republic of Moldova
b) Only UV visible inks:
11 Plate – Iris, 2 inks (colors) (A-B-A)
12 Plate – 1 BiUV ink (color)
c) 2 visible inks (colors) for intaglio printing;
d) 1 ink (color) iridescent.

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We have understood that the chip shall support up 3 different PINs, which are linked to following use cases:
· PIN 1 for qualified certificate for electronic signature;
· PIN 2 for user identification
· PIN 3: for secure email.

Question 1: Please confirm if our understanding of the use case for the PINs is correct. Otherwise, please clarify the use case of each PIN 1, 2 and 3.
Question 2: Please confirm that one PUK shall be applicable for all 3 PINs , which means that chip shall support one PUK / the same PUK for all 3 containers ?

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1) Yes, we do confirm that you have understood correctly: · PIN 1 for the qualified certificate for electronic signature; · PIN 2 for user identification · PIN 3 for secure email.

2) Yes, we do confirm that... one PUK will be applicable for all 3 PINs, which means that chip will accept one PUK/same PUK for all 3 containers.

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We are asking for clarification of the requirement related to Middleware SDK.
Is our understanding correct, that the Beneficiary would like to use this SDK to support also mobile devices (Smartphones) in combination with the dual interface cards (contactless interface) to read the stored eID data? Please confirm that this is the main use case that the SDK shall support?

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The main use case is that the eID card interacts with the computer.

Additional use case: eID card interacts with mobile devices.

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DOVID: in the chapter 7.1.2.1 - point g) , the requirements for the DOVID has been written in the tender specification very exact and in detailed manner. The bidder requests for clarification:

a) whether the intention is to reuse the DOVID from today's current ePassport
b) a new DOVID design shall be created by PSA and related costs shall be borne by the PSA (as in chapter 6.3 technical documentation says: "drawing up the design will be carried out by Public Services Agency (PSA)") or
c) a new DOVID design shall be created by bidder and related costs shall be borne by the bidder ?

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